Terms of Service.
Last updated: [21/02/2026]
By accessing or using any Citadel Kingdoms services, including the website, game server, Discord, and in-game shop, you agree to be bound by these Terms of Service.
If you do not agree to these Terms of Service, you may not use Citadel Kingdoms services.
Legal Entity.
Citadel Kingdoms is a trade name of HOUSEWORK Media, registered in the Netherlands.
Legal entity details:
Trade name: Citadel Kingdoms
Legal entity: HOUSEWORK Media
Chamber of Commerce (KvK): 98101773
VAT number (BTW): NL005309167B61
All services, agreements, and payments related to Citadel Kingdoms are provided by HOUSEWORK Media.
Definitions.
Citadel Kingdoms refers to the Minecraft server, website, Discord, and all related services.
We, us, or our refers to HOUSEWORK Media operating as Citadel Kingdoms.
You, your, or user refers to any individual accessing or using Citadel Kingdoms services.
Services include the game server, website, Discord, in-game shop, and related platforms.
Eligibility.
You must comply with all applicable laws to use the Services.
You are responsible for ensuring you are legally permitted to make online purchases.
Parents or legal guardians are responsible for minors using the Services.
ACCOUNT RESPONSIBILITY.
You are responsible for maintaining the security of your Minecraft and Discord accounts.
You are responsible for all actions performed on your accounts.
Sharing, selling, or transferring accounts is prohibited.
Alt accounts are not allowed unless explicitly permitted by staff.
We are not responsible for losses caused by compromised accounts.
Rules & Enforcement.
By using the Services, you agree to comply with:
The in-game rules
The Discord rules
Any additional rules communicated by staff
Violations may result in warnings, mutes, temporary bans, or permanent bans.
Enforcement actions are taken at our discretion, based on severity, intent, and impact.
Virtual items & ownership.
All in-game items, ranks, cosmetics, currencies, and perks are virtual goods.
Virtual goods have no real-world value.
You do not own virtual items; you receive a revocable, non-transferable license to use them.
We reserve the right to modify, rebalance, or remove virtual items at any time.
Payments, donations & shop purchases.
Purchases made through the Citadel Kingdoms shop are final.
All payments are voluntary contributions to support the Services.
Refunds are not guaranteed and are issued solely at our discretion.
Chargebacks or payment disputes may result in permanent bans.
Prices, items, and perks may change at any time without notice.
No guarantee of service.
The Services are provided on an “as is” and “as available” basis.
We do not guarantee:
Continuous uptime
Feature permanence
Data persistence
Protection from bugs, exploits, or unintended loss
Resets, wipes & changes.
We reserve the right to reset, wipe, or modify the game world, player data, progression, or systems.
This includes seasonal resets, balance changes, and emergency maintenance.
Purchases do not exempt users from wipes or resets.
Termination Of access.
We reserve the right to suspend or terminate access to the Services at any time, with or without notice, for rule violations or other legitimate reasons.
Termination does not entitle you to refunds, compensation, or restoration of access.
Termination Of access.
Permanent bans and permanent mutes may be appealed after 30 days.
Appeals must be submitted through official channels.
We are not obligated to approve or respond to appeals.
Limitation of Liability.
To the fullest extent permitted by law:
HOUSEWORK Media and Citadel Kingdoms are not liable for indirect, incidental, or consequential damages.
We are not responsible for loss of virtual items, progress, or access.
Use of the Services is at your own risk.
Intellectual Property.
All custom systems, content, branding, and assets are owned or purchased legally by HOUSEWORK Media.
You may not copy, distribute, or reuse content without written permission.
Minecraft is a trademark of Mojang AB. Citadel Kingdoms is not affiliated with Mojang AB.
Modification to Terms.
We reserve the right to update these Terms of Service at any time.
Continued use of the Services after changes constitutes acceptance of the updated Terms.
Contact
For support, questions, or legal inquiries regarding these Terms of Service, contact us through the official channels listed on the Citadel Kingdoms website or Discord.
Legal correspondence may be addressed to HOUSEWORK Media, referencing Citadel Kingdoms.
